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MTN launches 3G services in Wau, Bor, Yirol, Kwajok

People wait too buy new MTN SIM cards at one of the MTN vendor shops in Juba town following the shutdown of Vivacell. Some of the vendors sold a SIM card at about SSP 250 instead of the SSP 50 at MTN Service Centres (photo by Jale Richard on 28th March, 2018):

By Jale Richard

MTN South Sudan has launched 3 Generation network in the towns of Wau, Bor, Yirol East, Yirol West and Kwajok.

“Good news to people of Wau Town, Bor Town, Yirol East, Yirol West and Kwajok Town. MTN 3G Sites are on air, now you can enjoy the fastest internet in South Sudan,” MTN announced on its social media platform yesterday.

“For customer care services, visit our nearest Shops in Wau, Rumbek, Bor, and Kwajok or call the help line 100 or inbox us. Welcome to the new digital world with MTN everywhere you go,” it added.

South Sudan government in March this year closed the operation of over license and tax. With the absence of Lebanon’s Fattouch Investment Group owned Vivacell, South Africa’s MTN and Kuwait’s Zain are the only remaining competitors in South Sudan.

Vivacel was the country’s biggest mobile telecom operator, with a total of 1.4 million subscribers according to its management.

After Vivacell’s closure many mobile phone users switched to MTN and Zain causing traffic on the networks.

In May, MTN promised to expand its operations in the country to tap into the rising demand for mobile services.

“There is a bit of too much demand for everything that we have not planned for. The most affected people are our customers because they seem not to be able to get what they want at the time they want,” Mr Dhlomo said.

In an interview in May, Mr Khumbulani Dhlomo, MTN’s head of corporate services in Juba, admitted that the operator was grappling with numerous challenges originating from the civil war.

The challenges include the economic downturn and insecurity to connect the entire country.
He disclosed that MTN’s major projects such as building of about 40 towers countrywide were halted due to the conflict.

MTN is the second largest mobile operator in South Sudan after Vivacell, with over 800,000 subscribers but its users might have increased after the closure of Vivacell in March this year.



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